1.5 Hours Formal CPD
Assertiveness is the quality of being self-assured and confident to act on your own both personally and professionally. This course will give you the tools to discover and improve your assertiveness by demonstrating how to assess your own strengths and weaknesses, tools you can implement to be more assertive, and methods you can use for expressing yourself in a confident manner.
By the end of the course, you will be able to capitalise on the benefits of self-esteem and self-confidence.
- All professionals who wish to improve their self-esteem and self-confidence.
This e-learning course contains the following:
- Assertiveness key concepts.
- Methods for expressing constructive criticism.
- Self-esteem and self-confidence definitions
- Steps to building self-esteem
- Obstacles to self-esteem